RETURN POLICY – QUICKBINAA
EFFECTIVE DATE: MARCH 10, 2025
At QUICKBINAA, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, we offer a hassle-free return process to ensure that your shopping experience is enjoyable and stress-free. Please review our return policy below to understand your rights and how to process returns.
1. RETURN PERIOD
You may return most items within 30 days from the date of delivery for a full refund or exchange. To be eligible for a return, the following conditions must be met:
✔ The item must be in its original condition, unused, and with all tags, seals, and packaging intact. ✔ You must have a valid receipt or order confirmation. ✔ The product must not be on the list of non-returnable items (outlined below).
IMPORTANT: Items returned after the 30-day period may not be eligible for a refund, and exchanges will be evaluated on a case-by-case basis.
2. NON-RETURNABLE ITEMS
Certain items are not eligible for returns due to health and safety regulations. These items include, but are not limited to:
✔ Skincare and Beauty Products that have been opened or used.
✔ Makeup and Cosmetics once the packaging has been opened or tampered with.
✔ Haircare products that have been opened or used.
✔ Personalized or Custom Orders
✔ Gift cards or items marked as final sale.
If you are unsure whether an item can be returned, please contact our customer service team at info@quickbinaa.com for assistance.
3. RETURN PROCESS
To initiate a return, please follow these steps:
Contact Us: Email our customer service team at info@quickbinaa.com within 30 days of receiving your order. Provide your order number and a brief description of the issue.
Return Authorization: Our customer service team will guide you through the return process and issue a Return Authorization (RA) number. Please note that returns without an RA number will not be processed.
Pack Your Item: Carefully pack the item in its original packaging (if possible) along with the receipt or order confirmation. Write the RA number clearly on the outside of the package.
Ship the Item Back: Send the item to our designated return address. You are responsible for the shipping cost, unless the return is due to an error on our part (e.g., defective or incorrect items). We recommend using a trackable shipping service for your return.
Refund/Exchange Processing: Once we receive the returned item and verify its condition, we will process your refund or exchange. Refunds will be credited to your original payment method. Please allow 7-10 business days for processing after receiving your return.
4. EXCHANGES
If you would like to exchange an item for a different product, please follow the same return process above. Once the original item is returned, we will ship your requested exchange item. You will be responsible for shipping costs related to the exchange unless the return is due to a mistake made by QUICKBINAA.
5. DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective product, please contact us immediately. We will arrange for a return or replacement at no additional cost to you. Please include a photo of the damage or defect in your return request email.
6. CANCELLATIONS
Once an order is processed and shipped, it cannot be canceled. If you wish to cancel an order before it has shipped, please contact us immediately at info@quickbinaa.com. While we will do our best to accommodate your request, cancellations are not guaranteed.
7. REFUND TIMELINE
Refunds will be processed within 7-10 business days after we receive and inspect your return. The refunded amount will be credited back to the original payment method used for the purchase. Please note that depending on your bank or credit card issuer, it may take an additional 5-7 business days for the funds to appear in your account.
8. CONTACT US
If you have any questions regarding our return policy, please feel free to contact us:
📍 Address: 12564 SW 259th St, Homestead, Florida, United States
📞 Phone number: (305) 258-5757
📧 Email: info@quickbinaa.com
🌍 Website: quickbinaa.com